FAQ’s

What’s your refund & exchange policy?

Jazzzd does not offer refunds. All sales are final. 

 

Who makes your products?

Jazzzd products are 100% handmade by the creator. Every product is made with love. She works hard to make sure that every piece she makes is 100% effective. 

 

How long is the processing & shipping time?

Processing

Please allow 1-2 business days for Jazzzd to process and drop off all orders at the local post office.

Shipping

All products are shippied through USPS so please allow your order to be delivered in 2-5 business days. (Due to COVID-19, it may take longer than expected for USPS to give you a delivery date).

 

What if my item is damaged upon arrival?

If you receive your order and it is damaged please email us at contact@jazzzd.com. Be sure to include your name, order number and picture of your damaged item. We will be sure to get back to you in 2-4 business days.